The Window Wise experience: Why visit our Haywards Heath showroom
We have worked with thousands of homeowners across Sussex over the years, and to this day, firmly believe the initial showroom visit is the most important part of them bringing their vision to life.
It’s a first chance for customers to talk us through their ambitions and allow us to guide them using our expertise and decades of valuable experience.
In an increasingly digital world, it could have been tempting to try and move some of our offerings online, however, we’d lose some of that personal touch that continues to make us the first port-of-call time and time again to members of the community. So, with this article, we wanted to take you through some of the fantastic features of our Haywards Heath showroom and explain what makes a visit to meet our team worth the trip.
Meet the experts in a one-to-one consultation
At Window Wise, we pride ourselves on delivering exceptional customer service from the moment you walk through our showroom doors. That all starts with the people you meet.
We suggest that all of our customers begin their buying process with a one-to-one consultation with a member of the Window Wise team. Lead by the very experienced Tim Briggs and Richard Morgan, everyone that works for Window Wise is passionate about seeing your project succeed right from concept to completion; and with over 50 years combined experience in the industry, we’ve definitely got the skills to guide you through every step.
“Thank you for the fitting of my new front door. The selection and completion have been a pleasure from the moment of stepping into the showroom. Many thanks to all the team.” – Mr. H of Haywards Heath
The one-to-one consultation ensures that you receive undivided attention and expert advice, helping you make well-informed decisions about the best solutions for your home. At this stage, you will have the opportunity to view some of the key features of our showroom such as:
Showroom Presentation Screen
Our modern presentation screen houses many photos of our installations and products in situ. The sales team member you are meeting will be able to take you through galleries that include before and after shots of windows, doors, and a wide variety of glazed extensions.
This serves as a fantastic way for you to get inspiration for your next project, and see what will work with your home before any kind of commitment is made.
Whether you’re looking to add an orangery or invest in brand new energy-efficient windows, our presentation screen will be able to show you the range of products in a wide variety of real-life situations.
“Very professional organisation – from sales, to planning, to fitment, to aftercare. Complete renewal of all windows and doors was done painlessly and efficiently.” – Mr.F of Burgess Hill
Door Configurator
Choosing a new front door can be tricky as there is a lot to consider. This makes the door configurator one of the standout features of our showroom, offering an exceptional opportunity for our customers to visualise and personalise their dream entrance. With the guidance of a friendly team member, you can explore an array of options and design elements, tailoring your door to perfectly match your style and preferences.
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Colour Options
Our door configurator provides an extensive range of different colour options. From classic and elegant to bold and contemporary, you can experiment with various hues until you find the one that harmonises seamlessly with your home’s exterior.
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Door Frames and Sidelights:
Enhance the appeal of your entrance by selecting from a wide selection of door frames and deciding whether you prefer the inclusion of sidelights or not. Our showroom allows you to see first-hand how these design choices impact the overall look and feel of your door.
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Door and Sidelight Glass:
The door configurator puts you in control of choosing the perfect glass pairing for your home. Whether you desire intricate patterns, privacy-enhancing textures, or clear panes to let natural light flood in, there are a wide range of possible combinations.
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Door Handles:
Finding the ideal door handle is essential to complete the aesthetic of your front door. With our door configurator, you can easily switch and experiment with various handle designs, ensuring you achieve the perfect balance of functionality and style.
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Letterplates:
Even the smallest details matter when it comes to personalising your door. Explore a range of different letterplates to add a touch of unique style.
Range of Display Units
The presentation screen and door configurator allow you to get a virtual view of your potential products, however, within our showroom, we also house a wide range of physical products for you to see, touch and take in.
Sometimes there is no replacement for seeing the real thing and in our showroom, you can view glazed extensions, windows, doors, and various fixtures to provide a sample of some of the best products currently available in the market.
Customer Service
Of course, one of the main reasons customers choose to visit our showroom is to go through the finer details and experience our great customer service for themselves. There are a lot of considerations to bear in mind when choosing your windows, doors, or conservatory, and our team wants to make the entire process as seamless as possible.
This includes explaining our 10-year guarantee, and our membership with the GGF (Glass and Glazing Federation, FENSA certification, Ultra Installer Scheme, Safe Contractor accreditation, and being a Trading Standards Approved Business – all you would expect for your peace of mind from a locally established business; read more about this here.
“Window Wise replaced windows and doors for me, and I cannot recommend them too highly. Everyone I met showed professionalism and courtesy. The fitting team was superb working tidily and efficiently, making the whole process stress free.” – Mr. B of Chailey
Find out more about why our customers keep coming back, even through generations, on this page.
Embark on your home transformation journey at the Window Wise Showroom today. Immerse yourself in a world of exquisite designs, modern industry technology, and unparalleled customer service. Let our expert team guide you through the process, from choosing the perfect products to turning your vision into reality.
Visit us at 3a & 4 Commercial Square, Haywards Heath, or book a one-to-one appointment by calling 01444 45 71 45.
We hope to see you soon!